For most of our products and services it is necessary for us to collect‘personal information’ such as: your name, identity details, contact details(including your email address, address, phone numbers)transaction information and other personal details where needed.
Educational Ebooks collects and retains personal information sufficient to enable us to provide you with quality goods and services, fulfil our legal obligations, maintain your contact details or as otherwise authorised by you.
Information is collected from you when you purchase an eBook either online or instore and when you create an Educational Ebooks account. We collect personal information about you directly from you –this can be in person, from telephone calls, emails or from transactions you make.
We keep personal information in physical and electronic records, at our premises under security and the premises of our service providers, which may include secure servers. Where this occurs, we take steps to protect personal information against misuse or loss. We use security procedures and technology to protect the information we hold. Access to and use of personal information within Educational Ebooks seeks to prevent misuse or unlawful disclosure of the information –this includes internal policies, auditing, training and monitoring of staff.
If other organisations provide support services, we require them to appropriately safeguard the privacy of the information provided to them.
Where the personal information we collect is no longer required, we delete the information or permanently de-identify it in accordance with relevant laws and our policy.
We take reasonable steps to ensure that all information we hold is as accurate as is possible. You are able to contact us at any time and ask for its correction if you feel the information we have about you is inaccurate or incomplete.
Educational Ebooks will only disclose your information to third parties service providers in order to provide you with goods or services you have purchased.
A 'cookie' is a packet of information placed on a user's computer by a website for record keeping purposes. While cookies are not considered personal information, they are generally used on Educational Ebooks’ sites to:
You can configure your browser to accept all cookies, rejectall cookies, or notify you when a cookie is sent.
Educational Ebooks is committed to its customers’ privacy be respected in accordance with the above policy. If you have any questions regarding this policy or wish to request access to or correction of your personal information we hold about you please contact Educational Ebooks at firstname.lastname@example.org